Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us

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You can register directly through our website by selecting the desired program or event and completing the checkout process.

We accept most major credit/debit cards and online payment platforms. Specific options will be listed at checkout.

If you'd like to switch to a different program or event, please contact us as soon as possible. Changes are subject to availability and may incur a processing fee.

 

  • Full refunds are available for cancellations made at least 3 days before the start of the program or event.
  • No refunds will be issued after the program or event has started, except in exceptional cases (e.g., injury with medical proof).
  • Refunds are not available for discounted plans or events.
  • For more details, please refer to our Refund Policy section.

In the case of a postponement or cancellation, you can either request a full refund or transfer your enrollment to a future session.

Registration transfers may be allowed on a case-by-case basis. Please contact us in advance to confirm.

Updates will be sent via email or text to the contact information provided during registration. Be sure to check your spam/junk folder for any missed communications.

We strive to make our programs and events accessible to everyone. If you have specific needs, please let us know during registration so we can assist you.

If you have additional questions, feel free to reach out to us through the contact form on our website.